Dear DDR Fans!

First we must apologize for the lack of communication recently, as you may have guessed we have been busy.  However this is not to say we have not been watching and listening to the comments on the player websites / forums since the initial launch of the new DDR X machines.

We would like to thank you for your interest and your comments about the new DDR X machine.  There have been many comments made about various points of the new DDR X machines.

One of the most common points has been about the “Sync Issue”.  We are aware of this issue and a “fix” has been developed / finalized and will be fitted to the machines in the market ASAP, it is going to take a little time to get it to all of the locations but we are working to get this done ASAP.  Again, please accept our apologies for this issue, it will be fixed very soon.

We have also noticed a lot of complaints and negative comments about Betson Enterprises on the forums.  We would like to make you all aware, Konami is solely responsible for the redesign and manufacturing of the cabinet, Betson Enterprises are the exclusive distributor for the product in the US and are doing a tremendous job in the sales and distribution of the Konami product line and also in supporting our products.

On a more positive note we see a lot of you are asking “what are the USB slots for?”  We can now confirm (although some of you already know) these are for the Dance Step Editor function we are working on.  We cannot reveal the full details at this time, however we will be beta testing they system on Aug 11 before the mass roll out.

WEB Address: http://ddredit.konamionline.com/

Looking to the future we will continue to check the web forums for comments and feedback on the products.  We do check most of the major player forums on a regular basis but please feel free to post information and have discussions on the Konami DDR Community; http://www.ddronlinecommunity.com/ 

Thanks again for your passion and comments

All the best

Konami Amusement Team